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Frequently Asked Questions
Everything you need to know about StudyAmíe. Can't find what you're looking for? Contact our support team.
Why StudyAmíe?
From struggling alone to thriving together
The Problem
Studying alone is boring and unmotivating
Hard to stay consistent with study habits
No one to explain difficult concepts
The Solution
Find partners who match your learning style
Scheduled sessions keep you accountable
Real-time collaboration and explanations
StudyAmíe makes it happen
FAQ
Common Questions
Find answers to the most frequently asked questions about StudyAmíe.
Getting Started
Yes! Our Free plan gives you access to core features including up to 3 study partners, 5 sessions per month, and basic progress tracking. No credit card required to sign up.
Our AI analyzes your courses, study schedule, learning style preferences, and academic goals to find compatible study partners. The more information you provide in your profile, the better your matches will be.
Yes! StudyAmíe works on any device with a web browser. We have a responsive design that works great on phones, tablets, and computers.
Study Sessions
Free users have 30-minute session limits. Pro and Team users enjoy unlimited session lengths - study as long as you need!
Absolutely! You can set up recurring sessions daily, weekly, or on custom schedules. Both you and your study partner will receive reminders.
HD video calls, screen sharing, virtual whiteboard, real-time chat, and shared notes. Pro users also get session recordings and advanced collaboration tools.
Account & Privacy
Yes! We use 256-bit SSL encryption, are GDPR compliant, and never sell your personal data. Your study sessions are private and encrypted end-to-end.
Yes, you can delete your account at any time from your settings. All your data will be permanently removed within 30 days.
Only other StudyAmíe users can see your public profile. You control what information is visible, and you can make your profile private at any time.
Billing & Plans
Yes! You can upgrade or downgrade at any time. When upgrading, you get immediate access to new features. Downgrades take effect at the end of your billing cycle.
Yes! Students with a valid .edu email get 20% off all paid plans. Contact our support team to apply the discount.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely.
Support
You can reach our support team via the in-app chat, email at support@studyamie.com, or check our Help Center for guides and tutorials.
Free users have email support (24-48 hour response). Pro and Team users get priority support with faster response times and live chat.
Still have questions?
Our support team is here to help. Reach out and we'll get back to you as soon as possible.